FAQs
Do you sell Juul/Cuvie/HQD/RELX/Gunnpod vapes?
No we do not. Why? In Australia is illegal to sell & buy vape products which contain nicotine, as the Juul/Cuvie/HQD/RELX/IGET/Gunnpod products are pre-filled with nicotine E-Liquid we cannot sell them in Australia.
Do you sell nicotine?
No, in Australia is illegal to sell & buy vape products which contain nicotine.
What is Vaping?
Vaping is the action of inhaling and exhaling vapour created from an E-Cigarette or Vaporiser. Vaping is an alternative to smoking which avoids many of the harmful chemicals found in traditional cigarettes.
What is a Vaporiser & How does it work?
A vaporiser is a device that heats e-liquid creating vapour. A vaporiser usually consist of a battery or mod:(holds/contains the battery), tank & atomiser. The battery powers the heating element (Atomiser) found inside of the tank which absorbs the liquid and then turns it into vapour when heated.
Do Vaporisers produce smoke or tar?
Absolutely not! "E-Liquid Vaporisers" do not contain tobacco so no smoke or tar is produced.
Where can I use my Vaporiser?
Smoking and using e-cigarettes are banned in all enclosed public areas and certain outdoor public areas, under the Smoke-free Environment Act 2000and the Smoke-free Environment Regulation 2016. These bans protect people from harmful second-hand tobacco smoke. There is no safe level of exposure to second-hand smoke.
Please see link below for more detailed description on where you can and cannot Vape.
"https://www.health.nsw.gov.au/tobacco/Pages/smoke-free-laws.aspx"
Does it produce a smell?
Dependant on the liquid, some liquids don't produce a strong smell, yet some can have a sweet smell. If it does produce a smell, the vapour smell disperses fairly quickly and won’t leave a permanent smell on clothing.
Does it taste like tobacco?
Depends on the flavour of the e-liquid. It is possible to get e-liquid that tastes similar to tobacco.
What’s in E-Liquid?
- Propylene Glycol
- Vegetable Glycerin
- Natural or artificial food grade flavouring
Can I mix E-Liquid?
Yes, you can mix E-Liquid. Vape Industries only sells nicotine-free e-liquid so you don’t need to worry about nicotine percentages. Mix the wide range of flavours to your hearts content! Different ratios of VG (Vegetable Glycerin) and PG (propylene glycol) are recommended for different types of devices.
What am I inhaling?
Essentially you are inhaling what is in the e-liquid: Propylene Glycol, Vegetable Glycerin & Natural or artificial food grade flavouring.
Where are the liquids from?
Vape Industries sells many different liquids from local and overseas manufacturers. On every liquid product page it will indicate where the liquid is from. Vape Industries e-Liquids come from an Australian manufacturer.
How does vaping feel?
When comparing to cigarettes vaping may feel heavier and will have more moisture content in it. Vaping may make you feel a little dehydrated so don’t forget to keep up the water intake.
What vape is good for me?
First you need to purchase a “Starter Kit”. We have some great starter bundles with all that you need to get vaping. Each starter kit is suited to different people, whether you want something light and easy to slip into the pocket with low power or you may prefer a vape that has longer battery life that might be considerably larger and heavier. Whichever way you choose we are here to help.
Do products come with batteries?
Some vaporisers are fitted with an internal battery and some require an external battery the most common type being a "18650 High-Discharge Lithium Battery". Most devices that require an external battery usually don't include one in the box this is because there are all different types of "18650" batteries that suit different preferences. Please refer to the product page if you are unsure what battery your device needs.
Do vaporisers get warm/hot?
Devices can get warm with constant/repeated use in a limited time frame.Your device may get warm while charging, don't worry this is normal, however if the battery or device is too hot to touch while charging it's best to unplug it and leave it turned off until it cools down and inspect the device for any damage/warping, do not use the device if you suspect internal damage and try to seek assistance from us.
Why is my Tank leaking?
How often can I vape?
As often as you desire. There are no specific limits on how much you can vape.
How to I care for my Vaporiser?
We want you to get the most out of your device.
Tanks - If using daily, drain every so often to maximise vapour production and lifespan. Remove the atomiser/coil from the tank and clean out with a cotton bud or rolled up tissue. Most tanks can be rinsed with warm water and thoroughly dried before re using. Be sure to remove your tank from the device and remove your coil before doing so. This would be a good time to change your coil for a new one. Be sure to check the life span of your coil. Cotton atomisers last approximately 1-2 weeks depending on use and ceramic coils last approximately 2-4 weeks depending on use.
After draining the tank and cleaning add 1-2 drops of E-Liquid directly into the new atomiser / coil and fill the tank to the recommended fill line when you are ready to use it again.
Batteries - Charge batteries for 4-5 hours initially. Do not leave on charge overnight or for extended periods. This will compromise overall battery life.
Majority of tanks will leak into the battery compartment if left unattended (usually through the 510 thread that connects to the base of the tank). Periodically clean the battery contacts using a cotton bud (carefully) and always double check before charging the battery.
Detach the tank from battery / mod when not in use for extended periods of time (1-2 days or longer). To reduce leaking when a tank is not used for a long period of time it is best detach it from the Mod and store it "Upside down".
Most tanks are susceptible to leaking under certain conditions. Make sure you take the right steps into taking care of your device and avoiding long term issues with your vape down the track.
E-Liquid
E-Liquid should be stored in a cool, dark area away from direct sunlight. E-Liquid, atomisers, and devices in general may contain nicotine and should be kept out of reach from children and pets at all times.
How old do you have to be to purchase/use a E-Cigarette?
You must be over the age of eighteen (18) years to purchase & use an Electronic Cigarette / Vaporiser and Accessories in Australia.