AUSTRALIA

ALL ORDERS PLACED BEFORE 2pm AEST (MONDAY-FRIDAY) ARE DISPATCHED THAT SAME DAY.

Standard Flat Rate Shipping (2-8 BUSINESS DAYS) $7.90

• Free Standard Shipping for orders over $50

Express Post Shipping (1-4 BUSINESS DAYS - UP TO 5 DAYS FOR WA & REMOTE AREAS) $10.95

• Free Express Post Shipping for orders over $100

Please note: Delivery times are ONLY estimates and are not a guaranteed time.  

INTERNATIONAL

International Standard Shipping $25 (15-30 Business Days)

New Zealand Standard Shipping $15 (9-15 Business Days) 

International shipping is currently heavily delayed due to COVID-19, delivery times to all countries below is estimated at 15-30 business days. 

International orders MUST be over $100.00 AUD to be shipped.

 

Countries we are currently shipping to:

Canada, China, Denmark, Fiji, Finland, France, Germany, Iceland, Ireland, Japan, South Korea, Netherlands, Norway, Poland, Russia, Switzerland & United Kingdom. 

Terms & Conditions 

 - Payment must be sent before any orders can be processed.

- If you place your order before 1pm AEST (Monday - Friday) your order will be processed on the same day.

- Any orders placed after 2pm will be sent the following business day.

- Orders received on Weekends and NSW Public Holidays will be processed & dispatched the next business day.

- Once your order is received & confirmed you will be sent an email of your receipt.

- Tracking number will be sent in a seperate email when your order has been packed. 

Delivery time is based off Australia post

Standard Shipping (2-5 business days) 

Express Post (1-3 business days - Up to 5 days for WA & Remote areas)

Delivery Terms & Conditions

All deliveries require signature on delivery. In the case that you are not available to pick up your package, Australia Post will leave a card at your residence with instructions to pick up your order from an Australia Postal Office. If you have a MyPost account with Australia Post you may be contacted by Australia Post prior to delivery offering their Safe Drop service where you waive the requirement for a signature. * If you use this service, you have made an agreement between you and Australia Post, and Vape Industries will take no responsibility for any lost, damaged or stolen items if you choose to use this service.

Delivery dates and times are quoted in good faith, but are not guaranteed. Seller cannot assume any risk or liability for delay or non-fulfilment of shipments due to acts of war, strikes, breakdown, fires or other causes beyond Seller ’s control. It is up to the buyer to ensure the delivery address given is accurate and to allow sufficient time for any delays in deliveries. Freight charges (if any) are non refundable.

Lost, Damaged or Stolen Packages

Vape Industries is not responsible for Lost, Damaged or Stolen Packages. If your order happens to get lost, damaged or stolen we will do our best to assist you by providing you with the tracking number and shipment details. It is the customers responsibility to solve the issue with the Postal Office. Please understand that lost, damaged or stolen packages are out of our control.

Returned Orders 

In the case that a parcel has not been collected from the Post Office or the customer has refused to accept delivery and the parcel is returned to us, the customer will be charged the returned parcel fee (Standard or Express).

Processing Your Order

Vape Industries ships to All Australian States and Territories & Internationally (Selected Countries Only).

Payment must be sent before any orders can be processed.

If you place your order before 2pm AEST (Monday - Friday) your order will be dispatched from us the same day. 
Any orders placed after 2pm will be sent the following business day.

Orders received on Weekends and NSW Public Holidays will be processed & dispatched the next business day.

International Shipping

To our international customers please note, not all countries accept E-Cigarette devices, E-Liquids, Mods and Accessories. Please check your countries laws regarding E-Cigarettes before ordering. Vape Industries will not be held responsible for the seizure or confiscation of goods, by accepting these terms you agree to all of the above.